FAQ'S

How do I know Prime source is safe to order from?

We understand in this day-n-age it's challenging knowing which websites are scams and which are safe. This is why we have provided a guarantee on each and every product sold online and in store at Prime Source.

How long will it take to receive my order?

Depending on what you order, you will receive your items anywhere from tomorrow to 7 days. We have a Quality Control Manager whose sole responsibility is to make sure every order placed is received as fast as possible.

what do I do if I don't like my purchase or it doesn't fit?

You immediately CHAT with our Quality Control Manager who will make all the necessary arrangements if it's too confusing online. Your satisfaction is our goal and if you're not satisfied we aren't either so send a CHAT to our Quality Control Manager and let them know what's going on. Also return your items back into the packaging they came in and send it back with the enclosed label.

What if I want a product that isn't featured online?

Send a CHAT message to one of our Customer Service Agents and let them know what you are looking for and your size and they will do their best to fulfill your request.